Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, contact us at sarahmartin6413@gmail.com. Returns should be sent to: [INSERT RETURN ADDRESS].

If your return is accepted, we'll send you a return shipping label along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us with any return questions at sarahmartin6413@gmail.com.

Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect.

Exceptions / Non-returnable Items
Certain items cannot be returned, including perishable goods, custom or personalized products, personal care goods (such as beauty products), hazardous materials, flammable liquids, and gases. Sale items and gift cards are also non-returnable.

Exchanges
The fastest way to get the item you want is to return the original item and place a new order after your return is accepted.

European Union 14-day Cooling-off Period
If your order is shipped to the European Union, you may cancel or return it within 14 days without providing a reason. The item must remain unused, with tags and original packaging, and proof of purchase is required.

Refunds
Once we receive and inspect your return, we'll notify you whether your refund has been approved. Approved refunds are issued to the original payment method within 10 business days. Banks or credit card issuers may require additional processing time.

If more than 15 business days have passed since your refund was approved, please contact us at sarahmartin6413@gmail.com.